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Hanne Sørum

- Associate Professor
School EIT faglig
School of Economics, Innovation and Technology

Background

Hanne Sørum is an Associate Professor at Kristiania University College and teaches interaction design and effect evaluation: techniques and tools. She is also responsible for the bachelor project (dep. technology) and superviser bachelor- and master students. Her research areas are primarily within information systems, human-computer interaction (HCI) and eGovernment.

Areas of expertise

Employee details

Scientific Publications
Gonzalez, Rolando, Raaen, Kjetil & Sørum, Hanne (2023). Back to campus after the Covid-19 pandemic: A qualitative study from the students perspective. NIKT: Norsk IKT-konferanse for forskning og utdanning. ISSN 1892-0713. (4)
FULLTEKST

Sørum, Hanne & Raaen, Kjetil (2023). Experiences after Covid-19 and digital teaching: IT students ask for streaming and recordings, but say they learn best on campus! NIKT: Norsk IKT-konferanse for forskning og utdanning. ISSN 1892-0713. (4)
FULLTEKST

Sørum, Hanne, Eg, Ragnhild & Presthus, Wanda (2022). A Gender Perspective on GDPR and Information Privacy. Procedia Computer Science. ISSN 1877-0509. 196 p 175-182. doi:
10.1016/j.procs.2021.12.003

Gonzalez, Rolando, Sørum, Hanne & Raaen, Kjetil (2022). Emergency Digital Teaching during the COVID-19 Lockdown: Students’ Perspectives. Education Sciences. ISSN 2227-7102. 12(3) doi:
10.3390/educsci12030152

Sørum, Hanne (2022). Interaction Designers of the Future: Shedding Light on Students Entering the Industry. Lecture Notes in Computer Science (LNCS). ISSN 0302-9743. doi:
10.1007/978-3-031-05311-5_10

Sørum, Hanne & Johansen, Jannicke (2022). Eye Tracking and Visual Attention in a Retail Context: Can Point-of-Sale Stickers Guide Customers? . Communications in Computer and Information Science (CCIS). ISSN 1865-0929. 1675 p 331-344. doi:
10.1007/978-3-031-20319-0_25

Presthus, Wanda & Sørum, Hanne (2021). A Three-Year Study of the GDPR and the Consumer. IADIS Press. ISBN 9789898704276.
Goethe, Ole, Sørum, Hanne & Johansen, Jannicke (2021). The Effect or Non-effect of Virtual Versus Non-virtual Backgrounds in Digital Learning. I Ahram, Tareq & Taiar, Redha (red.) Human Interaction, Emerging Technologies and Future Systems V. Springer. ISBN 978-3-030-85540-6. p 274-281. doi:
10.1007/978-3-030-85540-6_35

Sørum, Hanne, Raaen, Kjetil & Gonzalez, Rolando (2021). Can Zoom Replace the Classroom? Perceptions on Digital Learning in Higher Education within IT. European Conference on e-Learning. ISSN 2048-8637. p 427-434. doi:
10.34190/EEL.21.024

Presthus, Wanda & Sørum, Hanne (2021). A THREE-YEAR STUDY OF THE GDPR AND THE CONSUMER. I Kommers, Piet & Isaías, Pedro (red.) Proceedings of the IADIS International Conference e-Society - 2021. IADIS International Journal on Computer Science and Information System. ISBN 978-989-8704-26-9. p 153-160.
FULLTEKST

Sørum, Hanne & Presthus, Wanda (2020). Dude, where's my data? The GDPR in practice, from a consumer's point of view. Information Technology and People. ISSN 0959-3845. doi:
10.1108/ITP-08-2019-0433

Raaen, Kjetil, Sørum, Hanne & Gonzalez, Rolando (2020). IT bachelor capstone project during lockdown: Student experiences . NIKT: Norsk IKT-konferanse for forskning og utdanning. ISSN 1892-0713. (4)
Presthus, Wanda & Sørum, Hanne (2019). Consumer perspectives on information privacy following the implementation of the GDPR. International Journal of Information Systems and Project Management. ISSN 2182-7796. 7(3) p 19-34. doi:
10.12821/ijispm070302

Sørum, Hanne (2019). Two Decades of Online Information and Digital Services: Quality Improvements to Municipality Websites and User Preferences. I Bertino, Elisa, Gao, Wen, Steffen, Bernhard, Woeginger, Gerhard & Moti, Yung (red.) Electronic Government and the Information Systems Perspective. 8th International Conference, EGOVIS 2019, Linz, Austria, August 26–29, 2019. Springer. ISBN 978-3-030-27522-8. p 133-146. doi:
10.1007/978-3-030-27523-5_10

Begnum, Miriam Eileen Nes, Pettersen, Lene & Sørum, Hanne (2019). Identifying Five Archetypes of Interaction Design Professionals and Their Universal Design Expertise . Interacting with computers. ISSN 0953-5438. 31(4) p 372-392. doi:
10.1093/iwc/iwz023

Raaen, Kjetil & Sørum, Hanne (2019). Survey of interactions in popular VR experiences . NIKT: Norsk IKT-konferanse for forskning og utdanning. ISSN 1892-0713.
FULLTEKST

Begnum, Miriam Eileen Nes, Pettersen, Lene & Sørum, Hanne (2019). INTO THE WILD: EDUCATING INTERACTION DESIGNERS . NOKOBIT: Norsk konferanse for organisasjoners bruk av informasjonsteknologi. ISSN 1892-0748. 27(1)
FULLTEKST

Sørum, Hanne (2018). Young People’s Views of Municipality Websites: Use, Attitudes, and Perception of Quality . Lecture Notes in Computer Science (LNCS). ISSN 0302-9743. 11032 LNCS p 86-100. doi:
10.1007/978-3-319-98349-3_7

Presthus, Wanda, Sørum, Hanne & Andersen, Linda Renate (2018). GDPR Compliance in Norwegian Companies. NOKOBIT: Norsk konferanse for organisasjoners bruk av informasjonsteknologi. ISSN 1892-0748. 26(1)
FULLTEKST

Presthus, Wanda & Sørum, Hanne (2018). Are Consumers Concerned About Privacy? An Online Survey Emphasizing the General Data Protection Regulation. Procedia Computer Science. ISSN 1877-0509. p 603-611. doi:
10.1016/j.procs.2018.10.081

Sørum, Hanne (2017). Design of Digital Products in the Future: A Study of Interaction Design Students and Their Perceptions on Design Issues. I Marcus, Aaron & Wang, Wentao (red.) Design, User Experience, and Usability: Theory, Methodology, and Management. Springer. ISBN 978-3-319-58633-5. p 740-754. doi:
10.1007/978-3-319-58634-2_53

Sørum, Hanne (2017). Visual Attention and Recall in Website Advertisements: An Eye Tracking Study. I Ahram, Tareq & Falcão, Christianne (red.) Advances in Usability and User Experience. Springer. ISBN 978-3-319-60492-3. p 205-216. doi:
10.1007/978-3-319-60492-3_20

Sørum, Hanne & Pettersen, Lene (2016). IN NEED OF AN INTERACTION DESIGNER? WHAT THE INDUSTRY WANTS AND WHAT IT ACTUALLY GETS! NOKOBIT: Norsk konferanse for organisasjoners bruk av informasjonsteknologi. ISSN 1892-0748. 24(1)
FULLTEKST

Sørum, Hanne (2016). Design of public sector websites: Findings from an eye tracking study emphasizing visual attention and usability metrics. Lecture Notes in Computer Science (LNCS). ISSN 0302-9743. 9831 p 169-181. doi:
10.1007/978-3-319-44159-7_12

Sørum, Hanne & Fagerstrøm, Asle (2015). How to Evaluate Investments in Website Quality Within eGovernment? Exploring the Webmaster’s Perception of Benefits. Lecture Notes in Computer Science (LNCS). ISSN 0302-9743. doi:
10.1007/978-3-319-21006-3_11

Sørum, Hanne (2015). The Role of Quality in Websites: A Discussion Focusing on Public Versus Private Sector Organizations. Lecture Notes in Computer Science (LNCS). ISSN 0302-9743. doi:
10.1007/978-3-319-21006-3_10

Sørum, Hanne (2015). DO WE REALLY EMPHASIZE THE USERS THAT MUCH? EXPLORATIVE INTERVIEWS WITH INTERACTION DESIGNERS. NOKOBIT: Norsk konferanse for organisasjoners bruk av informasjonsteknologi. ISSN 1892-0748.
Sørum, Hanne (2014). E-mail Responsiveness in the Public Sector. I Kö, Andrea & Francesconi, Enrico (red.) Electronic Government and the Information Systems Perspective. Springer. ISBN 9783319101774. p 63-72.
Fagerstrøm, Asle, Sørum, Hanne & Vatrapu, Ravi Kiran (2014). Nonprofit organizations use of social media: The case of drug helplines. I Isaías, Pedro & White, Bebo (red.) 13th international conference WWW/Internet 2014. IADIS Press. ISBN 9789898533241. p 371-375.
Sørum, Hanne (2014). E-mail Inquiries to the Public Sector: Response, Impacts and Importance. I Cunningham, Paul & Cunningham, Miriam (red.) eChallenges e-2014 Conference Proceedings. International Information Management Corporation Limited. ISBN 9781905824465.
Sørum, Hanne (2014). Dressed for Web Success? An Empirical Study of Website Quality in the Public Sector. Copenhagen Business School Press. ISBN 9788793155268.
Sørum, Hanne, Andersen, Kim Normann & Clemmensen, Torkil (2013). Website quality in government: exploring the webmaster's perception and explanation of website quality. Transforming Government: People, Process and Policy. ISSN 1750-6166. 7(3) p 322-341. doi:
10.1108/tg-10-2012-0012

Sørum, Hanne, Andersen, Kim Normann & Vatrapu, Ravi (2012). Public websites and human–computer interaction: an empirical study of measurement of website quality and user satisfaction. Behaviour and Information Technology. ISSN 0144-929X. 31(7) p 697-706. doi:
10.1080/0144929X.2011.577191

Sørum, Hanne, Medaglia, Rony, Andersen, Kim Normann, Scott, Murray & DeLone, William (2012). Perceptions of information system success in the public sector: Webmasters at the steering wheel? Transforming Government: People, Process and Policy. ISSN 1750-6166. 6(3) p 239-257. doi:
10.1108/17506161211251254

Sørum, Hanne (2012). Dressed for Success? Perception of Website Quality Among Webmasters in Government Bodies. NOKOBIT: Norsk konferanse for organisasjoners bruk av informasjonsteknologi. ISSN 1892-0748.
Sørum, Hanne (2011). An Empirical Investigation of User Involvement, Website Quality and Perceived User Satisfaction in eGovernment Environments. I Andersen, Kim Normann (red.) Electronic Government and the Information Systems Perspective, EGOVIS 2011. Springer Science+Business Media B.V. ISBN 978-3-642-22960-2. doi:
10.1007/978-3-642-22961-9_10

Sørum, Hanne & Clemmensen, Torkil (2010). How do webmasters explain website quality? I Sansonetti, angela (red.) MCIS 2010 PROCEEDINGS. Association for Information Systems (AIS). ISBN 978-965-555-474-8.
Sørum, Hanne, Medaglia, Rony & Andersen, Kim Normann (2010). Measurement of eGovernment Success: European Web Awards. I Cunningham, P. & Cunningham, M. (red.) eChallenges e-2010 Conference Proceedings. International Information Management Corporation Limited. ISBN 9781905824205.
Sørum, Hanne, Andersen, Kim Normann, Medaglia, Rony, Berntzen, Lasse & Berntzen, Lasse (2009). Going Backstage: Public Web Awards Assessment Ceremonies. Going Backstage: Public Web Awards Assessment Ceremonies. International Information Management Corporation Limited. ISBN 9781905824137.
Sørum, Hanne, Medaglia, Rony & Andersen, Kim Normann (2009). Assessment of Website Quality: Scandinavian Web Awards Right on Track? I Wimmer, Maria A., Scholl, Hans J., Janssen, Marijn & Traunmüller, Roland (red.) Electronic Government: 8th International Conference, EGOV 2009. Springer. ISBN 9783642035159.
Andersen, Kim Normann, Sørum, Hanne & Medaglia, Rony (2009). E-Government Awards: Five Propositions on Advancing their Value. I Gøtze, John & Pedersen, Christian Bering (red.) State of the eUnion: Government 2.0 and Onwards. AuthorHouse. ISBN 9781449047290.
Bygstad, Bendik & Sørum, Hanne (2007). An Instrument for Web Site Evaluation. I NOKOBIT Proceedings, 2007 (red.) Proceedings NOKOBIT 2007. Tapir Akademisk Forlag.
Dissemination
Presthus, Wanda & Sørum, Hanne (2020). Pass på deg selv! Lar du bedriftene fråtse fritt med dataene dine? Dagsavisen. ISSN 1503-2892.
Presthus, Wanda & Sørum, Hanne (2020). Lar du bedriftene fråtse fritt med dataene dine? Kunnskapsmagasinet Kristiania. ISSN 2703-707X.
Sørum, Hanne (2011). An Empirical Investigation of Users and Intermediaries Perception on IS Success: Website Quality, User Satisfaction and Net Benefits.
Sørum, Hanne, Hedman, Jonas & Andersen, Kim Normann (2010). Online surveys with public sector employees: Generalization, incentives, and ethical/legal issues.
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Hanne Sørum

Background

Areas of expertise

Employee details

Research

Scientific Publications

Dissemination

Professional links